common questions + answers = useful information
Frequently asked questions about web design and the services we offer. If you have further questions then please get in touch.
It really helps if you have a think about your budget and we can then tell you what we can or can't do.
The cost of a website varies depending on the size, features and complexity of the site. A bit like a car varies in price depending on whether you want leather seats, air-conditioning or a built in sat nav, the price of a website also varies.
We will always be looking to help you get a return on your investment, for example by looking to help increase your leads.
Most small business websites take on average between 6 and 8 weeks. Large and complex sites will take longer.
There are lots of web design companies out there to choose from so it's all about whether we are a good fit for each other.
Choose Creative Aspects if you want:
- quality design and build
- a fast, clean, website that works on desktop and mobile devices
- to provide your visitors with a great user experience
- a single point of contact
- an experienced certified web consultant
- ongoing support
- access to our network of partners
Look elsewhere if you:
- aren't prepared to budget for your website
- want a website built yesterday
- aren't concerned about quality
- want a large agency working on your project
- don't like our portfolio
A long time! Creative Aspects has been trading since 2004 and Rob has been designing and building sites since 2000.
The majority of the work on your website will be done by Rob. Some projects may involve one or more of our partners who bring specialist skills. E.g. a graphic designer or online marketing expert.
Absolutely! Yes check out ongoing support plans.
Website Design & Development
Yes, all websites we build will work on desktop computers and mobile devices (smartphones, tablets, laptops).
You can find out about the different stages we go through from initial meeting to launch in my process section on the web design page.
We build all our sites using WordPress.
Why? It's the most popular content management system for a reason:
- Easy to use
- Constantly updated with new features
- SEO friendly
- Thousands of plugins to extend the functionality
- Future proof - the popularity of WordPress and large community will ensure its survival
Also working with WordPress everyday has allowed us to gain a vast amount of knowledge, experience and expertise working with it.
Yes, we will make it very easy for you to add/edit the content on your website using our page builder. We will give you training on how to do this.
No, but we can work with you to let you know what copy is required and give you guidance. You know your business best so you can either write the copy yourself or if you need help we can put you in touch with a copywriter who specialises in writing copy for the web.
No, if you don't already have high quality photographs then we can recommend a professional photographer to help you or we can provide you with links to stock photo websites where you can browse images and purchase photographs from.
High quality photos make a big difference to the visual appeal of your website so it's important to have great images.
Web Hosting & Domain Names
Yes, a domain name such as yourcompanyname.co.uk is required both for your website and email to function. If you don't already have a domain name then we can purchase one for you.
No, we recommend you take a look at Gmail for small businesses.
We can put you in touch with one of our partners if you need setting up with email or IT support.
Yes, if you take out one or our ongoing support plans your website will be backed up daily with our hosting company and also we do separate daily cloud backups for peace of mind.
If there is ever a need we can easily restore your website to an earlier backup.
SSL (secure sockets layer) encrypts information sent between your website and a visitors web browser so that it cannot be read as it is sent across the internet.
Traditionally it has been used on websites that request sensitive information such as e-commerce websites to encrypt credit card details and customer information.
If you have purchased online you may have noticed the green padlock that displays on web browsers. The padlock shows that the site is secure and the address bar will change from showing http to https. This is an example of a website using an SSL certificate.
Recently Google has updated it's popular Chrome web browser to highlight websites that aren't secure and it's longer term plan is to label all web pages as non-secure that don't have an SSL certificate installed.
Google's search engines algorithm also favours websites that are served over https, giving those sites a small boost in the rankings. In the future Google have said they may strengthen this factor so your site would receive a bigger boost (or not be penalised for been insecure).
The main benefits of an SSL certificate on your website
- Encrypting data and information
- Building trust with your visitors showing you take security seriously
- Possibly a higher ranking in Google's search engine.
Do I need an SSL certificate?
You need an SSL certificate if:
- your website is an e-commerce shop
- you take payment on your website
- your site handles sensitive information such as credit cards, addresses or other personal data.
- your users need to log-in to your site
If your site falls into any of the categories above then SSL is not an option it is a must!
If your site doesn't fall into one of the above categories then moving to https still offers the benefits outlined above, mainly customer trust and not been penalised in the search engine results by Google.
So if your site is not https at the moment, then soon it will need to be as it becomes standard on all sites.
Yes, see the online marketing page for information.
No, if you need a new logo then you need the services of a graphic designer not a web designer.
We have local partners that we can recommend that will design your logo and develop a consistent brand identity for your company.
Your logo and branding will greatly influence the look of your website, therefore it's important that you have a professional, well designed logo which will help give your company immediate recognition.
Search Engine Optimisation (SEO) combines a wide variety of tasks to improve the visibility of your website in the search engines such as Google.
No, but we can recommend video production companies that could help you.